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londi
Questions and answers by visitors named
londi
Questions (27)
What steps may be taken by a contact centre manager in order to implement service levels?
1 answer
31 views
How should a contact centre deal with recurrent unmet time frames and targets?
1 answer
24 views
Compare the development tasks of the systems analyst, systems programmer and systems designer.
1 answer
26 views
As part of the problem solving team in your organisation, what are some of things you need to put into
consideration when making
1 answer
25 views
Sodium phosphate dodecahydate is reacts with barium chloride dihydrate.barium phosphate is lost during filtering will the
1 answer
420 views
Sodium phosphate dodecahydate reacts with barium chloride dihydrate. If Na2SO4 is an unkown contaminant of sodium phosphate
2 answers
656 views
Assume you have devised a method to solve problems with a company server. Identify and describe methods
of conducting
1 answer
16 views
Identify and explain the purpose of all relevant service levels with examples.
1 answer
22 views
List and describe the requirements of all relevant service levels with examples.
1 answer
15 views
Identify ways that a contact centre may use to monitor the implementation process for compliance with
service levels.
1 answer
21 views
Identify and describe potential constraints in meeting and maintaining service levels in a contact centre.
1 answer
16 views
Identify the roles typically found in an Information Systems department and explain the purpose and tasks
of each role.
1 answer
19 views
Give examples of different sources of customer complaints.
1 answer
19 views
What should you cover in an investigation plan to determine the use of computer technology in an
organisation?
1 answer
21 views
What should you do after you have finished drafting your investigation plan? Explain.
1 answer
17 views
Describe the process of conducting an investigation of the use of computer technology in an organisation
with examples
1 answer
19 views
Identify and describe the planning procedures used for implementation of computer technology in your
organisation.
1 answer
21 views
Identify and describe at least three different types of computer systems used in most organisations today.
1 answer
21 views
Give examples of the personnel involved in the provision of computer systems in an organisation.
1 answer
16 views
It is important to evaluate the use of computer technology in an organisation so as to identify strengths and
weaknesses which if
1 answer
16 views
What should you take into account when presenting the results of an investigation of the use of computer
technology in an
1 answer
19 views
Discuss at least two ways of reaching at a decision as a team, highlighting advantages of each. Use examples
to support your
1 answer
20 views
As a team member, what are the characteristics required of you to be perceived as a valued, contributing
and positive force on
1 answer
17 views
Give four examples of obstacles that prevent teams in your organisation to meet their goals.
1 answer
17 views
How can teams overcome such obstacles?
1 answer
19 views
Identify and discuss any two techniques that can be used to solve problems in the workplace.
1 answer
25 views
What could be the adverse effects of presenting findings of delegated duties late?
1 answer
21 views
Answers (1)
i go to connexus
