Foster is a social media manager for major airline, so part of his job is to respond to the company’s Twitter feed. Why does this job require business skills? (1 point) Responses It does not since it just requires being online. It does not since it just requires being online. Most businesses are on social media in order to reach customers. Most businesses are on social media in order to reach customers. Every response needs to line up with the company image and goals. Every response needs to line up with the company image and goals. Social media platforms often change so managing accounts requires flexibility.
Social media is a key channel for customer service and communication, so responding to customers on Twitter requires a good understanding of the company's image, messaging, and goals. It also requires strong communication skills and the ability to quickly adapt to changes on social media platforms. Additionally, having knowledge of marketing and public relations can help in effectively managing the company's social media presence.
